Privacy Policy
We're committed to protecting your privacy and being transparent about how we collect and use your information.
Table of Contents
Overview
At WhizBoard, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our collaborative whiteboard platform.
This policy applies to all users of WhizBoard, including visitors to our website, users of our web application, and customers of our services. By using WhizBoard, you agree to the collection and use of information in accordance with this policy.
Last updated: January 15, 2024
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you:
- Create an account or profile
- Subscribe to our services
- Contact our support team
- Participate in surveys or promotions
This may include:
- Name and email address
- Company or organization information
- Payment and billing information
- Communication preferences
Usage Information
We automatically collect certain information about your use of WhizBoard, including:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Performance and error data
Content and Collaboration Data
We store the content you create and collaborate on, including:
- Whiteboard content and drawings
- Text, shapes, and other elements
- Collaboration history and comments
- Board templates and settings
How We Use Your Information
We use the information we collect to:
Provide and Improve Our Services
- Deliver the WhizBoard platform and features
- Enable real-time collaboration
- Maintain and improve service performance
- Develop new features and functionality
Communication and Support
- Respond to your inquiries and support requests
- Send important service updates and notifications
- Provide customer support and technical assistance
- Send marketing communications (with your consent)
Security and Compliance
- Protect against fraud and abuse
- Ensure compliance with legal obligations
- Maintain the security of our platform
- Enforce our terms of service
Research and Development
- Analyze usage patterns to improve our services
- Conduct research and development
- Generate anonymous usage statistics
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
With Your Consent
We may share your information when you explicitly consent to such sharing.
Service Providers
We work with trusted third-party service providers who assist us in:
- Hosting and infrastructure services
- Payment processing and billing
- Customer support and communication
- Performance monitoring
Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal requests from law enforcement
- Court orders or subpoenas
- Government investigations
- Protection of our rights and safety
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- End-to-end encryption for data in transit
- Strong encryption for data at rest
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Secure data centers with physical security
Access Controls
- Role-based access controls for our team
- Regular access reviews and audits
- Background checks for employees with data access
- Secure development practices and code reviews
Incident Response
- 24/7 security monitoring and alerting
- Incident response procedures and team
- Regular security training for employees
- Compliance with industry security standards
Note: While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
Account Information
- Active accounts: Retained while your account is active
- Inactive accounts: Deleted after 12 months of inactivity
- Billing information: Retained for 7 years for tax purposes
Content and Collaboration Data
- Active boards: Retained while boards are active
- Deleted boards: Permanently deleted after 30 days
- Backup copies: Retained for up to 90 days for recovery
Usage Data
- Performance data: Retained for 2 years
- Usage data: Anonymized after 1 year
- Error logs: Retained for 90 days
Legal Requirements
We may retain certain information longer if required by law or to resolve disputes.
Your Rights and Choices
You have certain rights regarding your personal information:
Access and Portability
- Access your personal information
- Download your data in a portable format
- Request information about how we process your data
Correction and Updates
- Update your account information
- Correct inaccurate personal data
- Modify your communication preferences
Deletion and Restriction
- Delete your account and associated data
- Request deletion of specific content
- Restrict processing of your data
Marketing Communications
- Opt-out of marketing emails
- Manage your communication preferences
- Unsubscribe from specific communications
Cookies and Tracking
- Manage cookie preferences
- Opt-out of usage tracking
- Control browser tracking settings
International Data Transfers
WhizBoard operates globally and may transfer your information internationally:
Data Transfer Locations
- Primary data centers: United States and European Union
- Backup locations: Multiple global locations
- Service providers: Various international locations
Transfer Safeguards
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Certification schemes and codes of conduct
- Binding corporate rules where applicable
Compliance
- GDPR compliance for EU data subjects
- CCPA compliance for California residents
- Other applicable privacy laws
- Regular compliance audits and assessments
Children's Privacy
WhizBoard is not intended for children under 13 years of age:
Age Restrictions
- We do not knowingly collect personal information from children under 13
- Users must be at least 13 years old to create an account
- Parental consent required for users under 16 in certain jurisdictions
If We Discover Child Data
- We will promptly delete any personal information of children under 13
- We will notify parents or guardians if required by law
- We will take appropriate action to prevent future collection
Educational Use
For educational institutions using WhizBoard with students:
- Schools must obtain appropriate parental consent
- Educational accounts may have additional privacy controls
- We comply with applicable educational privacy laws
Changes to This Policy
We may update this Privacy Policy from time to time:
Notification of Changes
- We will notify you of material changes via email
- We will post updates on our website
- We will update the "Last updated" date
- We will provide advance notice for significant changes
Your Continued Use
- Continued use after changes constitutes acceptance
- You can opt-out of changes by discontinuing use
- We will honor previous consent for existing data
Version History
Previous versions of this policy are available upon request.
Contact Us
If you have questions about this Privacy Policy or our data practices:
Privacy Team
- Email: Hello@cyperstudio.in
- Phone: +919569691483
- Address: Delhi, India
Data Protection Officer
- Email: Hello@cyperstudio.in
- For EU data subjects and GDPR inquiries
Support Team
- Email: Hello@cyperstudio.in
- For general account and technical support
Response Times
- General inquiries: Within 48 hours
- Data subject requests: Within 30 days
- Urgent privacy concerns: Within 24 hours
Questions About Privacy?
We're here to help with any privacy-related questions or concerns.